Enhance conversation within the enterprise world!
Druid chatbots empower employees, customers and partners to communicate with your business and enterprise systems in the most intuitive and efficient way. Druid bots apply modern technologies and design principles to provide a familiar user experience across all lines of business, tasks and devices, and their assistance reduces the time spent by users with operations and increases data quality, also reducing the overall costs.
Powerful but flexible NLP technology
Druid’s proprietry NLP (Natural Language Processing) technology focuses on interpreting the user’s intent to provide information contextually based on their behaviour and preferences. The platform provides enhanced NLU features to test utterances, confiugure stop words, sentiment and flow matching thresholds.
Easily deploy multi-language bots
Through its advanced NLP system, the DRUID platform has native support for over 45 languages (English, Spanish, Chinese, German, French, Portuguese, Japanese, and many more)
- Deploy multi-language chatbots easily
- No language barriers
- Constant updates to NLP engines
Connect everything
The platform’s Connector Designer allows chatbot authors to easily configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the DRUID platform can connect to UiPath RPA robots to automatically interact with any enterprise application.
- Conversional Automation wtih UiPath RPA
- Easily get/push data to enterprise apps
- APIs, REST/SOAP, SQL/Oracle
Make it yours
Easily customise look & feel for both platform tenant and chatbots, through custom CSS, logos and avatars. Deploy your brand’s visual identity in just a couple of clicks.
- Change look & feel through customer CSS
- White labelled, custome logo and avatars
- Easily deploy your brand’s style
Role based access control
You have complete control over platform access by defining roles that fit your organisational structure, together with advanced options to configure permissions for each role.
- Define any number of roles and permissions
- Perform real-time updates easily
- Audit logs for full traceability
Build your bot’s memory with entities
Entities and attributes make the memory of your chatbots. Collect, store and process data from user input, actions and enterprise systems to further enhance your bot’s ability to provide contextual and rich information.
- Collects data from user input, action and apps
- Use data to provide contextual answers
- Fully customisable entity model
Generate documents on the fly
Automate any document-based process with chatbots and document templates that contain entity-sourced dynamic data, providing users with Microsoft Excel or Word reports or documents, also adding the flexibility of a built in PDF generator.
- Microsoft Excel or Word templates
- Fill with entity-sourced dynamic data
- Provide user-friendly PDFs
Monitor performance with advanced conversation filters
Conversation history allows admins to check conversations based on users, channels and intent flows, to better understand user behaviour and enahnce conversation flows.
- Easily filter through all conversations
- Understand user behaviour and debug issues
- Assess bot usage